Original topic:

Samsung Galaxy A51. Pathetic fingerprint experience

(Topic created on: 01-16-2020 11:13 AM)
aarkey09
Beginner Level 2
Options
Galaxy A
Posting after using phone for 20 days... Fingerprint scanner is not working propoerly. Its terrible.
4 Comments
Samsung_specialist
Community Manager
Options
Galaxy A

Hey, we are sorry to hear about your issue.

Can you please contact our call center on 800 7267864 and request Remote Management to solve your issue.

Thank you 

0 Likes
aarkey09
Beginner Level 2
Galaxy A
I am using mobile in India. Can you please provide me call centre number according to that.
Thank You
0 Likes
aarkey09
Beginner Level 2
Galaxy A
No reply yet. Kindly provide me call centre number of India so that I can resolve the issue.
0 Likes
eliyahfeld
Beginner Level 2
Galaxy A

Totally, it barely works. 1 time out of ten. I had a xiomi phone and the print there was almost perfect,  nothing to compare. No green shiny light or anything,  separate  sensor on the back but worked perfectly