Original topic:

i did not get January Update I steel waiting for update

(Topic created on: 02-06-2021 02:51 AM)
Svz
Beginner Level 4
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Galaxy A
Becouse Samsung A70 Series Finger Biometric Is Very Very Bad It Is Not Wrk In Good thx You @Samsung 
3 Comments
Galaxy A
Usually we use our thumb for unlock using fingerprint. When the first time register our fingerprint at SAMSUNG GALAXY A70, then try to register our thumb slowly while holding this phone. The thumb will scan rather tilted, it is not in an upright position, but however you should try to give little rotations while register the fingerprint.

SAMSUNG GALAXY A70 have three fingerprint slots to register. It mean we can use our left hand thumb or right hand thumb and some other different finger. But please try to register same finger thumb or only register one thumb for all 3 slots. Then most users will get more accurate and faster access to unlock security protections at SAMSUNG GALAXY A70.
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Galaxy A
Some additional uncertified screen protector also will give troubles with SAMSUNG GALAXY A70 fingerprint sensor accuracy
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Samsung_specialist
Community Manager
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Galaxy A

Hi, 

Please bring your device to a Samsung Service Center to have it checked out.

You can find the closest service center to you online. 

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