Original topic:

Samsung Galaxy A15 5G got stuck on boot

(Topic created on: 2 weeks ago)
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ParulKumarPal
Active Level 4
Options
Galaxy A
Hi Community, 

I recently updated my Samsung Galaxy A15 5G to Android 14 OneUI 6.1

I tried restarting my device and it got stuck on boot on powered by Android screen. Had to press volume down+power key and it came out of boot.

Anyone else also faced this issue or is aware why it could be happening?

Thanks in advance!!!
4 Comments
Umangmathur
Expert Level 5
Galaxy A
Yes I faced this issue in my M02s
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ParulKumarPal
Active Level 4
Galaxy A
Looks like Samsung is skipping proper testing in hurry of releasing updates 🙄
Umangmathur
Expert Level 5
Galaxy A
Yes 😑
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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