Post Samsung software update done on 26th August 2024, there is one single green line appearing on the display screen. It not going away inspite of factory reset and restart. This issue is due to Samsung faulty software update and hence Samsung is fully responsible to resolve this issue on priority.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I am following up with Samsung for the samsung a73 green line and pink line issue from almost 1 month but they are biased and being selective only for S20 , S21, S22 handset for fix and for all other handset they are charging money.
If they don't fix please log complaint to Samsung CEO and even if they don't listen Do write complain on consumer helpline. https://consumerhelpline.gov.in/user/
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
I am facing similar issue and the support team isn't responsive. The call center is also not helping either. A green line appeared suddenly out of no where. The service center bluntly said to replace even without any technical checks. However when I checked online, I got to know it is common problem and seems Samsung has disowned the A series. Can someone from Samsung please get back to me.
