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11-24-2024 11:45 AM in
Galaxy A- Mark as New
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11-24-2024 11:55 AM in
Galaxy A- Mark as New
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11-24-2024 11:57 AM (Last edited 11-24-2024 11:58 AM ) in
Galaxy A*Possible Causes*
1. *Software Glitch*: A temporary software glitch might be causing the vertical lines. This can be resolved with a simple reboot or software update.
2. *Display Driver Issue*: The display driver might be malfunctioning, leading to the vertical lines. This can be resolved with a software update or by resetting the display settings.
3. *Screen Calibration Issue*: The screen calibration might be off, causing the vertical lines. This can be resolved by recalibrating the screen or resetting the display settings.
4. *Firmware Issue*: A firmware issue might be causing the vertical lines. This can be resolved with a firmware update.
*Troubleshooting Steps*
1. *Reboot Your Device*: Restart your Samsung A14 5G to see if the issue resolves itself.
2. *Check for Software Updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Reset Display Settings*: Reset the display settings to their default values. Go to _Settings_ > _Display_ > _Reset display settings_.
4. *Disable and Re-enable Screen Calibration*: Disable and re-enable screen calibration to see if it resolves the issue. Go to _Settings_ > _Display_ > _Screen calibration_.
5. *Perform a Factory Reset*: If none of the above steps resolve the issue, perform a factory reset. Be sure to back up your data before doing so.
*Additional Tips*
1. *Monitor Your Device's Behavior*: Keep an eye on your device's behavior to see if the vertical lines appear consistently or intermittently.
2. *Check for Overheating*: Ensure your device is not overheating, as this can cause display issues.
3. *Visit a Samsung Service Center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further diagnosis and repair.
If you've tried all the troubleshooting steps and the issue persists, please provide more details about your device, including:
- Device software version
- Any recent software updates or changes
- Any error messages or beeps
- Any exposure to water
I'll do my best to assist you further.
If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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11-24-2024 12:10 PM in
Galaxy AWhich hardware?
Battery size increased due to internal burn.
Need to remove gas from your battery, otherwise your display will be damaged permanently.
Your display is getting pressure from bumpy battery
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11-24-2024 12:46 PM in
Galaxy A- Mark as New
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11-24-2024 01:10 PM in
Galaxy A- Mark as New
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11-24-2024 01:11 PM in
Galaxy A
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11-26-2024 12:12 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that it can happes due to glitch, if you experiance the same issue again, kindly perform the following steps to resolve your issue.
● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
