Original topic:

Vertical lines

(Topic created on: 11-24-2024 11:45 AM)
237 Views
Aditya0007
Active Level 1
Options
Galaxy A
From last two days there are many vertical lines appear on my Samsung A14 5G.
These vertical lines stay for 2-3 hrs. and then disappears.What it indicates?Does my phone have any software issue? 'cause i am much aware that it has not gone with any physical damage.
Any solution?Very frustating condition.
7 Comments
maniyanramesh
Active Level 4
Galaxy A
My s23 green line
0 Likes
Wodehouse
Expert Level 5
Galaxy A
Vertical lines on your Samsung A14 5G's screen can be concerning. Given that the lines appear and disappear intermittently, it's likely a software-related issue. Here are some possible causes:

*Possible Causes*

1. *Software Glitch*: A temporary software glitch might be causing the vertical lines. This can be resolved with a simple reboot or software update.
2. *Display Driver Issue*: The display driver might be malfunctioning, leading to the vertical lines. This can be resolved with a software update or by resetting the display settings.
3. *Screen Calibration Issue*: The screen calibration might be off, causing the vertical lines. This can be resolved by recalibrating the screen or resetting the display settings.
4. *Firmware Issue*: A firmware issue might be causing the vertical lines. This can be resolved with a firmware update.

*Troubleshooting Steps*

1. *Reboot Your Device*: Restart your Samsung A14 5G to see if the issue resolves itself.
2. *Check for Software Updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Reset Display Settings*: Reset the display settings to their default values. Go to _Settings_ > _Display_ > _Reset display settings_.
4. *Disable and Re-enable Screen Calibration*: Disable and re-enable screen calibration to see if it resolves the issue. Go to _Settings_ > _Display_ > _Screen calibration_.
5. *Perform a Factory Reset*: If none of the above steps resolve the issue, perform a factory reset. Be sure to back up your data before doing so.

*Additional Tips*

1. *Monitor Your Device's Behavior*: Keep an eye on your device's behavior to see if the vertical lines appear consistently or intermittently.
2. *Check for Overheating*: Ensure your device is not overheating, as this can cause display issues.
3. *Visit a Samsung Service Center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further diagnosis and repair.

If you've tried all the troubleshooting steps and the issue persists, please provide more details about your device, including:

- Device software version
- Any recent software updates or changes
- Any error messages or beeps
- Any exposure to water

I'll do my best to assist you further.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
0 Likes
Mayur000
Active Level 10
Galaxy A
Hardware issue....

Which hardware?

Battery size increased due to internal burn.

Need to remove gas from your battery, otherwise your display will be damaged permanently.

Your display is getting pressure from bumpy battery
0 Likes
Aditya0007
Active Level 1
Galaxy A
I think you are right, screen is protruding due to battery!
0 Likes
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that it can happes due to glitch, if you experiance the same issue again, kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support