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04-02-2021 06:35 PM (Last edited 04-02-2021 09:02 PM ) in
Galaxy AI am facing a problem with pro mode, when I take the photo in dark with pro mode on my A51 it shows so many stars like dots, the Service center is saying that it's the common problem in all A51, is it so? I checked with 2 other A51 in family and friend by putting shutter speed on 10 and ISO on 50 non of them shows so many stars like dots, but mine, but the customer service center shows me by replacing the camera and also compare it with other A51, it is showing stars, just wanna check is manufacturing fault? or it is just a cheap and lossy phone? i didn't took it back from service center, if its common I will take it back, just adding images, look closely u will find blue colors hunders of dots
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04-02-2021 07:07 PM in
Galaxy A- Mark as New
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04-02-2021 08:39 PM in
Galaxy ASamsung Service center told me that its a lousy and cheap phone, on the other hand same price range other brands don't have this issue
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04-02-2021 09:26 PM in
Galaxy A- Mark as New
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04-02-2021 09:57 PM in
Galaxy Athe canceled my service order, and said phone is perfectly ok. it has this flaw if u don't like it buy another phone, and nobody in customer service is ready to do anything about it
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04-02-2021 11:12 PM in
Galaxy A- Mark as New
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04-02-2021 07:25 PM in
Galaxy A- Mark as New
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04-02-2021 08:39 PM in
Galaxy Aother brands in this price range dont have these kinds of issue.
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04-06-2021 07:51 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support