eternalflower
Beginner Level 2
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05-06-2020 03:51 PM in
Galaxy A
Ever since my device update to Andriod ten I've been having multiple issues. My phone now won't charge while on and when offit comes up with the charger caution sign. I have a original Samsung A50 charger. Even bought another one and it's not working. It's not my port issue or it wouldn't charge while off either. I hate this and I am beginning to hate Samsung! Fix this,
4 Comments
MohammedSijah
Expert Level 1
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05-06-2020 05:01 PM (Last edited 05-06-2020 05:01 PM ) in
Galaxy A
Did this issue started as soon after the moment you updated?
eternalflower
Beginner Level 2
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05-06-2020 06:00 PM in
Galaxy A
a little while after
MohammedSijah
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05-06-2020 07:19 PM in
Galaxy A
Go for a 'live- chat' with Samsung experts. I think it's not the problem of the update. Goto battery settings and try switching between fast charging and normal charging.
Samsung_special ist
Community Manager
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05-07-2020 12:00 PM in
Galaxy AHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.
If needed they will direct you to the nearest service center.
Thank you