Original topic:

Samsung A50 issue since update to Andriod 10

(Topic created on: 05-06-2020 03:51 PM)
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eternalflower
Beginner Level 2
Options
Galaxy A
Ever since my device update to Andriod ten I've been having multiple issues. My phone now won't charge while on and when offit comes up with the charger caution sign. I have a original Samsung A50 charger. Even bought another one and it's not working. It's not my port issue or it wouldn't charge while off either. I hate this and I am beginning to hate Samsung! Fix this,
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4 Comments
MohammedSijah
Expert Level 1
Galaxy A
Did this issue started as soon after the moment you updated?
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eternalflower
Beginner Level 2
Galaxy A
a little while after
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MohammedSijah
Expert Level 1
Galaxy A
Go for a 'live- chat' with Samsung experts. I think it's not the problem of the update. Goto battery settings and try switching between fast charging and normal charging.
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Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

If needed they will direct you to the nearest service center.

Thank you

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