Samsung A35 working very slow

[PrashantGoswami]

My Galaxy A35 5G is working very slow since 1 week. It was working fine and now it feels laggy and drops frame in almost every application.

It hangs when 2 or 3 tasks are being used.

I tried to switch off and ON.

Tried Updating all apps and data.

Also the charging is decreased and not working as it was before 1 week.

Suggest any solution.

[Muhasin]

You can clear the issue by trying this tip.

1. Restart your phone
2. Clean up your phone's memory
3. Check your software update
4. Optimize your device.

Also, check the top usual tips to keep your phone running smooth.

Go setting on optimization check locate battery use and memory usage. You can find there which app is harming your memory and battery. You can uninstall or disable that particular app.

2. Do not install third-party app on your phone

3. Do not accept any advertisement banner or click allow on any advertisement while you are browsing.

3. Use digital wellbeing on settings for making sure that which app running always in background. Make that app close running background.

.........

If you face issue after using these tips. Follow me / dm me I will help you regarding as possible.
🙏

[PrashantGoswami]

SOT is very low...
I put my on charge at 6%

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[adityasadwal]

Yes I am also seeing this slowness in my phone

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember, then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[virajA35]

Only one solution for this problem 🔥