Samsung A23 5G heating Issues

[nikhilmandaliya]

Any downloading or surfing on browser phone heat almost very high degree heat so pls any solution pls suggest me...thanks 

No any app running in background 

[fjsodn]

Samsung galaxy a12 Android 13 was not found but in your list there is clearly seen galaxy a12 got Android 13

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them.
On the home screen swipe down the notification panel.
Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness
If your device is heating, decrease the screen brightness sometimes high brightness levels may cause the heating issue.

Close background running apps
When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications not in use. This can be accomplished by using the recent application button located to the left of the home button.

Uninstall the unnecessary apps:
Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.

Long duration of graphics-intensive gaming sessions
Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phone when charging
Usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[jigarparmar2141]

Bluetooth Wi-Fi and hotspot test chalu Karna hai