Original topic:

Recent apps not showing bug

(Topic created on: 03-18-2026 11:52 PM)
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Kamal0703
Active Level 3
Options
Galaxy A
Apps like chatgpt, samsung notes and sometimes gallary also not showing in recent apps even though they are in background when we click then it starts from there where we left

Pls @samsung solve this issue in one ui 8 

I'm using galaxy A35 . 

I done all steps like wipe cache partition and other tricks but nothing worked
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Kamal0703
Active Level 3
Galaxy A
Now I have sended the screen recording in error report now pls check and solve the error.
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