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Original topic:

Poor Built Quality - A52s5g - Don't Buy and if you have already bought, then beware of this issue.

(Topic created on: 01-31-2023 06:33 PM)
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Sid_Karna
Expert Level 5
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Galaxy A

I have always praised my device, ie A52s5g here. However, it was always about the software, camera quality, etc. There were many reports about A52 series and S20 series, including the s20 ultra, phones having the back panel pasting getting worn out within one year of use. Our friend Allen with Galaxy also had to re paste the back panel by visiting a service center. Some S20 users got their ip68 rated phones damaged due to water ingress because of this back panel gaps. Because I was aware of this issue, I kept a close check on my phone. Sadly, 2 days back I found that back panel of my A52s also lost the glue and there is a gap. Now, I have to fix it at a service center to retain the ip rating - waste of time and resources. Note that the phone is in pristine condition with not even a single scratch.

This is not acceptable that the midrange and even flagship devices are having poor quality control and are facing manufacturing defects. When added to the issues like the mass failure of s20plus displays, I highly doubt that the quality of manufacturing was compromised during the peak covid lock down days. Because s20 series and A52 series, including my device was manufactured during 2020 -2021.

Nb: Pls don't give me gyaan about bulging battery, handling of phone, etc, because the service center acknowledged that the battery is in good condition and there is no physical damage. This is not only me who is facing this particular issue, but many people are. Some even don't realise this issue until their phone gets water damage. This is because most of us use a back cover and this panel gap is very minute. This can be identified only on close examination.

I recommend not to buy these devices because no matter how good the software and cameras are, the phone won't last if it has poor built quality. S20plus users(display damage) and those A52 and S20 series users who trusted the IP rating learned this the hard way. So, if you are among the unfortunate ones who bought these devices, pls do keep checking the back panel once in a month. I don't claim that all of you will face this, but certainly a good number of us are facing this.

Links of some of the posts reporting same issues, for fanboys who are always in denial: 

https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A52-back-panel/m-p/11779085#M448735

https://r2.community.samsung.com/t5/Galaxy-S/Galaxy-S20-back-panel-coming-off/m-p/11667417#M570687

https://r2.community.samsung.com/t5/Galaxy-S/S20-plus-back-panel/m-p/9470801#M485029

https://r2.community.samsung.com/t5/Galaxy-S/Galaxy-s20-ultra-back-panel-problem/m-p/11859165#M57886...

https://r2.community.samsung.com/t5/Galaxy-S/Back-panel-pop-up/m-p/9698017#M490612

https://r2.community.samsung.com/t5/Galaxy-S/Quality-issue-of-s20-plus-back-case-comes-off/m-p/79336...

 

@Sid_Karna

 

61 Comments
Kunal2
Expert Level 1
Galaxy A
thanks. My phone is in like new condition. Not a single scratch or dent. I'll get it repair before 3rd oct
Solution
hrishi31
Active Level 2
Galaxy A
Yes. I am also facing same issue twice in a year.
Previously I have reported this issue at service center just after 1 month of purchase. But now after 9 months I am facing same back panel issue.
Back panel glue is removed and panel is getting removed.
@samsung india really poor build quality.
Sid_Karna
Expert Level 5
Galaxy A
Did they re-glue the first time??
0 Likes
hrishi31
Active Level 2
Galaxy A
They said they have changed whole back panel and display.
But I think they lied to me.
0 Likes
Sid_Karna
Expert Level 5
Galaxy A
Why would they change the display for this issue!! They probably lied.
0 Likes
Sid_Karna
Expert Level 5
Galaxy A
Where?? Who are you? Comment where the link is shared. I have shared only the links of timetraveller2, mysticlover, meenucutee and Sangeethahoney.

You said none of these accounts are yours, right?? Or are you any of them??

Why are you commenting here. I am actually very serious and will go to any length to get the responsible guy jail time. Now don't play bs with me. I didn't share the link of viralahir.
Sid_Karna
Expert Level 5
Galaxy A
Nope, I know why you did it. because you are actually him.. that's why you are so concerned...adding your link too. Thanks for making me remember.
0 Likes
Sid_Karna
Expert Level 5
Galaxy A
I am not adding it now. But the authorities will find it anyway. The one who has done it has done offences amounting to a combined jail time of around 10 years. If it's not you, you are fine. Otherwise I can't do anything. I am not adding this account to the list. Bye
0 Likes
Sid_Karna
Expert Level 5
Galaxy A
You crossed all limits now...just wait and see...be ready to spoil your future...you will learn the consequences when you go for a job police verification or passport verification.
0 Likes
NOOB_1ST_ACC
Expert Level 5
Galaxy A
Maybe you know it.
That one guy named "sid_sara2" is spamming/promoting sid's postes in almost every post.

I have sent the post links in dm.