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Poor Built Quality - A52s5g - Don't Buy and if you have already bought, then beware of this issue.

(Topic created on: 07-26-2022 11:39 AM)
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Sid_Karna
Expert Level 5
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Galaxy A

I have always praised my device, ie A52s5g here. However, it was always about the software, camera quality, etc. There were many reports about A52 series and S20 series, including the s20 ultra, phones having the back panel pasting getting worn out within one year of use. Our friend Allen with Galaxy also had to re paste the back panel by visiting a service center. Some S20 users got their ip68 rated phones damaged due to water ingress because of this back panel gaps. Because I was aware of this issue, I kept a close check on my phone. Sadly, 2 days back I found that back panel of my A52s also lost the glue and there is a gap. Now, I have to fix it at a service center to retain the ip rating - waste of time and resources. Note that the phone is in pristine condition with not even a single scratch.

This is not acceptable that the midrange and even flagship devices are having poor quality control and are facing manufacturing defects. When added to the issues like the mass failure of s20plus displays, I highly doubt that the quality of manufacturing was compromised during the peak covid lock down days. Because s20 series and A52 series, including my device was manufactured during 2020 -2021.

Nb: Pls don't give me gyaan about bulging battery, handling of phone, etc, because the service center acknowledged that the battery is in good condition and there is no physical damage. This is not only me who is facing this particular issue, but many people are. Some even don't realise this issue until their phone gets water damage. This is because most of us use a back cover and this panel gap is very minute. This can be identified only on close examination.

I recommend not to buy these devices because no matter how good the software and cameras are, the phone won't last if it has poor built quality. S20plus users(display damage) and those A52 and S20 series users who trusted the IP rating learned this the hard way. So, if you are among the unfortunate ones who bought these devices, pls do keep checking the back panel once in a month. I don't claim that all of you will face this, but certainly a good number of us are facing this.

Links of some of the posts reporting same issues, for fanboys who are always in denial: 

https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A52-back-panel/m-p/11779085#M448735

https://r2.community.samsung.com/t5/Galaxy-S/Galaxy-S20-back-panel-coming-off/m-p/11667417#M570687

https://r2.community.samsung.com/t5/Galaxy-S/S20-plus-back-panel/m-p/9470801#M485029

https://r2.community.samsung.com/t5/Galaxy-S/Galaxy-s20-ultra-back-panel-problem/m-p/11859165#M57886...

https://r2.community.samsung.com/t5/Galaxy-S/Back-panel-pop-up/m-p/9698017#M490612

https://r2.community.samsung.com/t5/Galaxy-S/Quality-issue-of-s20-plus-back-case-comes-off/m-p/79336...

 

@Sid_Karna

 

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61 Comments
Galaxy A
My A52S has completed 6 months but looking at the back panel it does not seem from anywhere that even after 3-4 years the glue will leave, but Iet see that I also have to suffer or not
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Sid_Karna
Expert Level 5
Galaxy A

Obviously, every unit won't face this. Even the majority will be ok. However, some unlucky ones like me got such faulty devices.

Anyway, good for you bro.

Sid_Karna
Expert Level 5
Galaxy A
How is the July update, especially the camera? I found slight increase in battery backup but poor camera quality.
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Galaxy A
For me, the July update doesn't see any improvement, rather than an overall downgrade in performance.
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Anonymous
Not applicable
Galaxy A
There is one guy Venom who calls the July update the best ever for your device. Such fanboys mis lead people in to making wrong choices.
Galaxy A
Lol my a52s is fine it also depends on you use your phone my phone has been in water lot of times.
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Sid_Karna
Expert Level 5
Galaxy A
Yeah, sometimes I use my phone as a replacement for football and play with it. May be that's why.
Kunal2
Expert Level 1
Galaxy A
Bro my back panel is also coming out a little but my phone is under warranty till 3rd oct. So i have to pay or they will fix it for free?
Sid_Karna
Expert Level 5
Galaxy A
If you get to a service center before oct 3rd, they will fix it for free. There shouldn't be any other damage on the device.