Original topic:

Please reverse the update UI 7

(Topic created on: yesterday)
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Realrach
Beginner Level 2
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Galaxy A
This update is really very very bad, its hanging my phone. Making Internet weak. Draining the battery. Not able to use any apps efficiently. Touch is affected. My mobile feels useless now. 
3 Comments
NONAME-
Active Level 3
Galaxy A
It's not possible because of Samsung's bootloader policy's and hardware root of trust
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NONAME-
Active Level 3
Galaxy A
You can unlock your phone's bootloader and install ONE UI6 using odin, but doing so will set the KNOX bit and you'll lose your phone's warranty and all KNOX-related services like secure folder and Samsung pay. It will also disable KNOX hardware backed encryption.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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