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Original topic:

Phone is restarting suddenly

(Topic created on: 01-13-2023 11:03 PM)
399 Views
SamCam
Active Level 5
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‎01-13-2023 11:03 PM in 

Galaxy A
Hi Mates,
My samsung galaxy A51 is restarting suddenly for past 4 days. Not sure why it is happening. Can anyone help please.

Just to add, the device got Android 13 update 3 weeks back.








8 Comments
AkshayParadkar
Active Level 6
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‎01-13-2023 11:09 PM in 

Galaxy A
Erase cache partition
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sukhjinder_07
Active Level 8
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‎01-13-2023 11:12 PM in 

Galaxy A
In settings open device care turn off automatically optimization
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SamCam
Active Level 5
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‎01-13-2023 11:35 PM in 

Galaxy A
It is set to off only
sukhjinder_07
Active Level 8
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‎01-13-2023 11:37 PM in 

Galaxy A
HereScreenshot_20230113_233705_Device care.jpg
sukhjinder_07
Active Level 8
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‎01-13-2023 11:38 PM in 

Galaxy A
See auto optimization
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Oneui_new
Expert Level 5
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‎01-14-2023 08:52 AM in 

Galaxy A
May be a mother board issue.
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SamCam
Active Level 5
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‎01-15-2023 11:33 PM in 

Galaxy A
How to troubleshoot then??
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cs-member11
Moderator
Moderator
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‎01-24-2023 02:25 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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