Original topic:

Vibration not working

(Topic created on: 01-18-2024 08:03 PM)
621 Views
shambhaviv
Active Level 1
Options
Galaxy A
My phone's vibration is suddenly not working even if the settings are enabled, I've tried restarting my phone, none apps are blocking vibration features. Once in the begining it vibrated for a second and suddenly stopped vibrating. I've tested on my dialer using *#0*#, no vibrations at all. 
8 Comments
vivek006
Expert Level 1
Galaxy A
Dust might have accumalated near vinration motor(As per Servuce center experts)
If your device is under warranty take it to service center they'll do it for free, or else it'll be chargeable.
Almost samsung devices in A series is getting this issue might be a R&D issue.
AJAB_MORIA
Expert Level 5
Galaxy A
Reset all settings and restart the phone.
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goodthings
Expert Level 5
Galaxy A
Reset factory data with backup then try to it's again. Thanks.
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shambhaviv
Active Level 1
Galaxy A
Does it really work?
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goodthings
Expert Level 5
Galaxy A
May be. Thanks.
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abhi_shukla
Active Level 2
Galaxy A
Same thing happening with my phone too, i trie each and every trouble shooting method talked with customer care executive but still facing the problem my cellphone is out of warranty
shambhaviv
Active Level 1
Galaxy A
Same here, also they'll charge a lot for minor issues too, one would rather buy a new phone, but still why buy a new one when the current device is working fine? In my case, I'm not interested in keeping a pile of old outdated devices, you just can't do anything.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Restart the device
How to restart the device:
Please follow the below steps:
Note: If you use the security feature, the phone will require your backup password to unlock after rebooting
Step1: Press & hold the power key.
Step2: Tap on Restart.
Step3: Tap again to Restart your phone.

Sounds and vibration settings
To check 'Sounds and vibration' settings, follow the given steps:
Go to Settings > Sounds and vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
You must manually check that the vibration settings for the required functions are enabled.
To check 'System sound/Vibration control' follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity
Follow the given steps:
Go to Settings > Sounds and vibration >
Then check
Call vibration pattern
Notification vibration pattern
Vibration intensity

Check Individual App Settings
If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.
Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.
There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.
Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm regard,
Samsung customer support

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