Original topic:

Phone heating issue - A52s

(Topic created on: 04-20-2024 08:06 PM)
388 Views
VA4
Active Level 7
Options
Galaxy A
My A52s is heating up crazy while uaing outdoor and especially when using data. It's heating up so much that I can feel the temperature through silicon cover (case). And also front glass is also quite warm.

4 Comments
VA4
Active Level 7
Galaxy A
Is it necessary for you to do same copy paste comment on every post that reports some issue with phone?
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Tehjib
Beginner Level 2
Galaxy A
Same heating problem..is there any solution for this?
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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AphiptyTwoS
Active Level 7
Galaxy A
5G microwave
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