Last year I purchased A50 and was using Vodafone sim, everything was working fine. Since I have ported my no. from vodafone to jio in Jan 2020, I am not able to send SMS using jio sim. I have tried all the solutions available on internet, even factory reset and nothing worked. Same jio sim, I checked in other phone, able to send SMS. I have checked in 4-5 other jio sims also, not able to send sms with any of them. Message center is also correctly set.
I have also updated my device multiple times but issue not resolved in any o them.
It's Samsung device issue clearly.
I am not able to use any UPI to do my transactions. It's very frustrating and annoying that basic functionality of mobile phone is missing in your smartphone.
I request Samsung to help in resolving my issues asap.
If logs required for issue analysis, kindly let me know.
We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/
I was using Vodafone sim, everything was working fine. Since I have ported my no. from vodafone to jio in Feb 2024, I am not able to send SMS using jio sim. I have tried all the solutions available on internet, even factory reset and nothing worked. Same jio sim, I checked in other phone, able to send SMS. I have checked in 4-5 other jio sims also, not able to send sms with any of them. Message center is also correctly set.
I have also updated my device multiple times but issue not resolved in any o them.
It's Samsung device issue clearly.
I am not able to use any UPI to do my transactions. It's very frustrating and annoying that basic functionality of mobile phone is missing in your smartphone and nothing is resolved after so much complains.
I request Samsung to help in resolving my issues asap.
