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Original topic:

Network issue in my a52s 5g

(Topic created on: 03-05-2024 08:43 PM)
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AVICII_009
Active Level 3
Options
Galaxy A
I have Samsung a52s 5g. I just face an issue releted network. I just removed Sim card for 1 Day and then next day when I insert it then only 4g is working and when I set for 5g it shows not registered on network and also shows emergency calls only but when I switched to 4g it's work good. But the day before when I removed my Sim 4g and 5g both are working properly. 
So give Me some solution regarding this.


I try. 
1. Reinsert Sim properly many times
2. I already Reset my network setting 
3. And also reset device all setting. 

So should I go to service center?


8 Comments
goodthings
Expert Level 5
Galaxy A
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
AVICII_009
Active Level 3
Galaxy A
It's no use. I think I need to visit service center
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data without backup of apps then try to it's again. If not resolves then go to service center for it's. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
0 Likes
AVICII_009
Active Level 3
Galaxy A
No it's not useful. I think it's problem In my phone. Bcoz my Sim card Work in other device. So I have to go to service center.
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goodthings
Expert Level 5
Galaxy A
OK, as you like. Thanks.
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Solution
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Kunal2
Expert Level 1
Galaxy A
Insert someone's other 5g sim in your phone and check
If that sim works then the problem is with your sim and you have to replace your sim card
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AVICII_009
Active Level 3
Galaxy A
No. It is problem with my device.
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