Neteork issue

[DipanjanRoy1984]

Dear,

 Sir/Madam

 5G network is not working well on my samsung A34 5G phone. Often the 5g network is not working properly on the phone which is coming up short in Sim Slot 1 but working fine in Sim Slot 2. From this I learned on the spot that the 5G network Having issues not not coming properly and 2nd thing is While every 5g phone comes with 5G+, But any samsung 5g phone coverage is not good.and 5G+ is not coming to any Samsung phone.this is the saddest thing.

 So I request you to please solve my problem as soon as possible 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Integrationofmind]

No Samsung phone will support 5g+ network