My SAMSUNG A14 5G is not supporting 5G on jio

[salahudheen72]

I need my money back or you want to provide the update for your users.

Very shame on Samsung that is praised as the biggest techie company.

Are you not feeling shame for not solving this problem till now.

[DarkClawX]

It does support..

[Oneui_new]

No. It supports 5G in our area. May be jio's problem in your area. This is not samsung's fault. Go to jio care.

[Members_HP55P6Q]

A wala problem samsung ka hai because mere dost logo ka phone main all time 5g raita hai

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device Kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Kindly choose the correct model number during the setup of the Jio App.

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[thebrave]

My Samsung A14 5G is not supporting 5G on jioHandset 5G compatibility

[Members_k33XGXC]

i also used samsung A14 5g mobile and i have the problem.

[Rkkhushi]

Not supporting jio 5g on my phone

[monu444]

My samsung A14 5g is not supporting jio 5g network plz help me

[Dementia]

Same problem what to do A14 5G