Microphone and speaker not working in A50

[mohit125]

In My A50 microphone and speaker does not working. It shows it is used by other app. Close that app.please give solution of it 

[Karanpadhiar21]

Can you show us a screenshot of the problem?

[mohit125]

S

[Shuja]

Did you try to restart your device ?

[mohit125]

Yes..still facing the issue

[ѵօϲɑӀ4ӀօϲɑӀ]

Goto Settings > Reset > Reset Settings only.

Also clear all app defaults.

[mohit125]

Done still facing the issue

[ѵօϲɑӀ4ӀօϲɑӀ]

Last option is Reset your device after taking backup.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

* Open Samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Michael nettey]

Am also facing the same problem