Original topic:

Major issue on a52

(Topic created on: a week ago)
50 Views
parthsarthisaxena
Active Level 3
Options
Galaxy A
Hi guys 
Need some suggestions i have a52 and because of some jerk it's display connector got broke and I had to get it repair.but after that it has delay in touch response but vibration motor works perfectly,should I reset it or has anybody fave this issue. Video is also lagging but benchmark are good.
0 Likes
6 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy A
Bro they have given 20k bill and what about components broke without it even Fram damage just normal wear and tear
0 Likes
vivek006
Expert Level 1
Galaxy A
Where did u get the connector repaired from ?
Basically this happens when the repair is done by local vendors or 3rd party service centres.
0 Likes
Galaxy A
There was no other left for me to get it repaired so i have to do it.but why Is the software glitching and I have not updated my phone from one ui 5.1
0 Likes
vivek006
Expert Level 1
Galaxy A
Try updating first.
According to my knowledge the problem has occurred due to cheap part used repairs.
If the shop owner have provided aby sort of warranty then go immediately & show them.
Explain the issue to them properly so they can introspect.
0 Likes
Galaxy A
They are saying first reset It and the come
0 Likes