Original topic:

The very last major upgrade...One ui 6.1 in A52s

(Topic created on: 06-07-2024 08:48 PM)
414 Views
sajibrahmansl25
Active Level 7
Options
Galaxy A
This time it took too much time to get one ui 6.1 but don't know why security patch is April? It’s june already...

Still after upgrade, a little bit battery drain & hitting issue are found....
image


image


image


3 Comments
Anonymous
Not applicable
Galaxy A
U will received June patch update this month
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Umangmathur
Expert Level 5
Galaxy A
Thanks for the information