Hey,I am a user of galaxy A21s and I am facing fast charging issue

[Himanshu735]

Hey,I am a user of galaxy A21s and I am facing fast chargin issue anyone help me my phone takes too much to get full charge .

I request to samsung to please solve my problem .

And I am using original charger & cable that is provided in the box .

[Anikroyale]

When you connect your device to the charger, what do you see? Does it say "Cable charging" or "Fast charging"?

[Himanshu735]

Cable charging

[Anikroyale]

Alright, no worries! I am gonna try my best to help you here. First, we are going to check if fast charging is turned on or not.

Go to Settings > Battery and Device Care > Click on Battery > Scroll down and click on More battery settings> There you will find the option to turn fast charging on or off.

If it is turned off, just turn it on.

If it is turned on, turn it off, restart your device, turn it on and restart your device again.

Follow these steps and tell me if it worked or not.

[Himanshu735]

Okay I'll try

[Himanshu735]

I follow your all steps since my fast charging is on
Then according to your advice
First I turn off it then , restart my device and then again turn on it and plug into charging same problem cable charging is showing

[Anikroyale]

Can you try with a new charger and cable? It could be an issue with your charger set.

[Himanshu735]

Ok I will try

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support