Heating issue

[Vikram013]

Does your a35 also heats up only after normal tasks

I purchased it just 3 days ago

[Wodehouse]

Regarding the heating issue on the Galaxy A35, some users have reported that their device heats up during normal tasks, such as:

1. Prolonged screen time
2. Gaming
3. Video streaming
4. Social media usage
5. Charging

Possible causes for overheating include:

1. *Software issues*: Bugs or glitches in the operating system or apps can cause excessive heat generation.
2. *Hardware limitations*: The device's processor, battery, or other components might be struggling to handle demanding tasks, leading to increased heat production.
3. *Environmental factors*: Using your device in hot environments, direct sunlight, or with a case that traps heat can contribute to overheating.

To mitigate overheating issues on your Galaxy A35:

1. *Take regular breaks*: Give your device time to cool down during extended usage.
2. *Adjust your usage patterns*: Avoid resource-intensive tasks, like gaming or video streaming, during peak heat hours.
3. *Keep your device clean*: Regularly clean dust and debris from your device's vents and charging port.
4. *Monitor battery health*: Keep an eye on your battery's health and replace it if necessary.
5. *Update your software*: Ensure your device is running the latest software to address any potential bugs or issues.

If your device continues to overheat excessively, consider visiting a Samsung authorized service center or contacting their customer support for further assistance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊

[goodthings]

Your's device is very new so please give it's some time. After some time and after some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that while using games and third party apps can cause device to heat up, especially during extended use. Closing these apps may help device to cool down. It's normal for every device to heat up during game or using apps on normal tempreture but if you are feel more then heating in your device kindly follow the below steps to resolve your device issue.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support