Having network issue with one UI 8 update

[jagadeshks]

It's been a week since my phone A34 is updated to one UI 8 this update comes up with network issue where I am not able to use internet like before.... It's a wake up service to Samsung to fix these issues to keep its customers getting disappointed... 

[sandypikachu]

Try wiping cache partition!!

To wipe the cache partition on a Samsung A34, turn the phone off, then press and hold the Volume Up and Side (Power) buttons together. Release both buttons when the Android logo appears, and wait for the recovery menu to load. Use the Volume Down button to navigate to wipe cache partition, select it with the Power button, confirm by selecting Yes, and finally, choose Reboot system now.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support