Original topic:

Network issue after UI 7 Update.

(Topic created on: Sunday)
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Mohit09221
Beginner Level 2
Options
Galaxy A
After the Android 15 , UI 7 Update in my Samsung Galaxy A53 5G phone. My phone having very bad problem related to Network. I'm unable to make call recieve call and failed to use Internet. I this is a deliberate move by Samsung. I was a big fan of Samsung till last. But now I'm thinking about shifting to iphone or In Android to other Brand like Huawei or Xiaomi.

Bad bad experience after this update with Samsung.
I'm going to not buy any single items from Samsung after this incident.
Thanks Samsung for this Experience.
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3 Comments
BiRdMaN
Expert Level 5
Galaxy A
ScAMSUNG
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Mohit09221
Beginner Level 2
Galaxy A
Hope this will work.
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