Original topic:

Green line issue in my samsung galaxy A73

(Topic created on: 03-06-2024 07:35 PM)
666 Views
shivaraj24
Active Level 1
Options
Galaxy A
Greenline appeard on my A73 after update 

Venthan15
Active Level 1
Galaxy A
Same issue for me. Green line appeared for me also
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Please visit this mentioned links to resolve your device issue:

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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shivaraj24
Active Level 1
Galaxy A
I have already visited samsung service center there is no physical damage to the device
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EaminMajhar
Active Level 3
Galaxy A
Can you share a screenshot here?
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arshadkkvl
Beginner Level 2
Galaxy A
A green line appeared on my Samsung A73 after update 🥺😭
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vjaysingh
Beginner Level 2
Galaxy A
A green line appeared on my Samsung A73 after update
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vjaysingh
Beginner Level 2
Galaxy A
After software update
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BSwain
Beginner Level 2
Galaxy A
A green line appeared on my Samsung A73 after software update.
Visited samsung service center, they have already verified and there is no physical damage and suggested to replace the display by paying display cost as they don't have any policy of free of cost service after warranty period.
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Members_9CbnfQU
Beginner Level 2
Galaxy A

I also have the same issue, after software update...my warranty is over....It's disappointed, becoz we bought this phone for highest price...Just 1 year back...Now only because of samsung updates the green line came. THEY ARE RESPONSIBLE FOR THAT. 

WHAT SHOULD I DO..Need a reply..Today itself..

 

Today is 24-04-2024

  • Mail me: basilcmathew37@gmail.com 
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Samsung_xpoIX3H
Beginner Level 2
Galaxy A

Same issue on my device as well. This happened after the last update. The device worked for about a week without any issues. And then suddenly got stuck and the Green line appeared. On my mobile, this line appears from time to time. It does not go on like forever. But this definitely must be an issue with the update. Because my device has been only used for like 1 year still. This is so embarrassing. Samsung, please give a solution for this or revert to the last update. 😌✌️

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