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01-04-2024 06:37 PM in
Galaxy A- Mark as New
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01-04-2024 10:00 PM in
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01-05-2024 12:24 PM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
Please visit this mentioned links to resolve your device issue:
Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support.
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01-05-2024 12:41 PM in
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03-06-2024 07:35 PM in
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03-21-2024 10:53 PM in
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04-03-2024 04:30 AM in
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04-03-2024 04:31 AM in
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04-23-2024 08:05 AM in
Galaxy AVisited samsung service center, they have already verified and there is no physical damage and suggested to replace the display by paying display cost as they don't have any policy of free of cost service after warranty period.
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04-24-2024 11:26 AM in
Galaxy AI also have the same issue, after software update...my warranty is over....It's disappointed, becoz we bought this phone for highest price...Just 1 year back...Now only because of samsung updates the green line came. THEY ARE RESPONSIBLE FOR THAT.
WHAT SHOULD I DO..Need a reply..Today itself..
Today is 24-04-2024
- Mail me: basilcmathew37@gmail.com
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04-27-2024 04:59 AM in
Galaxy ASame issue on my device as well. This happened after the last update. The device worked for about a week without any issues. And then suddenly got stuck and the Green line appeared. On my mobile, this line appears from time to time. It does not go on like forever. But this definitely must be an issue with the update. Because my device has been only used for like 1 year still. This is so embarrassing. Samsung, please give a solution for this or revert to the last update. 😌✌️