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09-20-2024 09:06 PM (Last edited 09-21-2024 05:39 PM ) in
Galaxy AI just wanted to ask if anyone else is also experiencing the same issue. After laster One UI update on Galaxy A55, there is written 'To use USB device, unlock your phone' on my lock screen. Anybody else experiencing the same issue? Is there a problem with my phone
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09-20-2024 09:14 PM in
Galaxy A- Mark as New
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10-08-2024 10:33 PM in
Galaxy A- Mark as New
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10-09-2024 09:20 AM (Last edited 10-09-2024 09:20 AM ) in
Galaxy AIt's Just Verifying You That Is You're Using The USB Or Not.
Thanks 😊
Follow Me Up To Get More Info ✨
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10-09-2024 09:25 AM in
Galaxy A- Mark as New
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10-09-2024 10:07 AM in
Galaxy AWait For Upcomming Update.
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09-21-2024 10:21 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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09-23-2024 09:55 PM in
Galaxy AI have two Samsung Galaxy A54 phones. Both of them started displaying this "To use USB device, unlock your phone" message occasionally on my lock screen after the last operating system update, which I performed on 9/19/24.
It is, I am sure, yet another bug. SIGH. My version info:
One UI version: 6.1
Android version: 14
Current version: A546USAS8CXH7
And one more thing: Why, oh why, won't Samsung's UI let me COPY my version info to the clipboard???
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09-26-2024 08:19 AM in
Galaxy A- Mark as New
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4 weeks ago in
Galaxy A