Original topic:

Galaxy A52s Screen issue

(Topic created on: 10-26-2021 07:12 AM)
2037 Views
Ruku96
Active Level 3
Options
Galaxy A
I bought a galaxy A52s. But from the first day its always on display is not optimized. At night the full screen glowing is properly viewed. Black pixels are not black. They glow very dimly.
I have a galaxy S9, i checked the same and in s9 AOD works very neatly. 
Please samsung india fix this. Orelse this phone is great to use. 
image
This image has been captured using galaxy S9. And you can see the phones display.


Mahadev
Active Level 4
Galaxy A
Even my galaxy a52 4g had same issue
0 Likes
FARZI_69
Active Level 10
Galaxy A
Tmhra mob me prob h bhai qki mere paas v A52s hai lekin aisa kch prob ni h
0 Likes
TechySud
Active Level 6
Galaxy A
This is not display issue it is software issue. Because when the phone starts the samsung logo glows and the entire dark area of the screen is pitch black and only logo is visible in the dark room. But with AOD the entire dark area of screen is visible as of the entire screen is awake when seen in a dark room. So its a software bug for AOD. So samsung needs to address this and fix it with updates
0 Likes
特米
Active Level 2
Galaxy A

Samsung recently released october update for a52s. Did it fix the aod issue or not can u check?

0 Likes
Ruku96
Active Level 3
Galaxy A
It was hardware level issue. I got a display changed yesterday. It took 3 days to order n fix. Now my AOD is fine
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Ruku96
Active Level 3
Galaxy A
Actually i visited nearby service center. They replaced my display within 4 days. I am happy now. But giving a 15 days new device in care, hurts
0 Likes
amitkumarshaw
Active Level 4
Galaxy A
Yes! I also Noticed it at night
0 Likes
Ruku96
Active Level 3
Galaxy A
Go to a Samsung service, n change the display
0 Likes
alex21
Active Level 1
Galaxy A
How to confirm the issue. I tried playing below video. It is black only. No Grey colour. Will this test be sufficient? https://youtu.be/vmnWJBRrVYo
0 Likes