Galaxy A50 overheating[software issue]

[Masud22]

I just bought my Galaxy A50 few days ago. Everything was going fine but now I am facing overheat problem. My device is cold as ice but suddenly it shows a warning "2/3 apps have been closed. Your device is overheating....". After few minutes it shows another warning like "Your device is overheating. Steps will be taken to cool it down..... ". After 2-3 minutes later final waring appear something like"....Your phone will shutdown in 10 seconds...". Then shutdown.

I tried googling this issue and applied some got relief for couple of days and now  it starts again. Moreover I don't play games or don't use extreme graphical content in my device. The shutdown period happens 30-60 minutes. Last time it remain shutdown whole night. I tried factory reset with hard keys but no change. At afternoon I tried connecting charger then it opened and quickly I reset factory. No update, no app installed, with just the basic functionality I've opened my device and still I got the error. I repeat my device is cold as ice.

What is going on with A50. If they are giving me to much good features while it creates "overheating issue" then what is the point of using this devie. If it is a software related then please update soon and give us relief.

[Samsung_PyTZ50o]

My phone remains on heating when i switched it off and it starts charging slowly 

When i use WhatsApp it gets warm very hot

I agree i m playing games like pubg but i spent 25,000 for sonething like this **bleep** sorry samsung this time i m very disappointed with ur device.

[Abiozzy]

Same issue heating up message...so frustrating please advise

[Chandumodem9849]

I to have samsung A50 mobile iam not facing problems but my mobile is not gettjng charging when it is at high temperature so please solve this problem 

[M110111]

Same problem here with a 6 months old A50, started happening two days ago and now i can't even turn it on or charge it.

[rushikesh0021]

i have a device a50 it is overheating without any cause i need a solution to it!

[Samsung_QIhKakQ]

i got same with my A50 and i Downgrade my mobile to android 9 and the same problem continues for me. i google for this problem and it says to change battery board but i am facing this issue after updating to android 10 with one ui 2 only can any one help me with this issue

[JHX]

My device did the same thing -- pat the screen on your leg a couple of times and your problem might go away - I think it has to do with a loose component, as this solved my issue

[akst1976]

I m having the same problem exactly .already spend 1600 rs,but problem not solved

[Samsung_2J9leGQ]

I too am facing the same problem and that too during the lockdown. This is so frustrating and it's not been even a year since I purchased it. I am thinking to take it to the service center. I tried watching few YouTube videos...its says that it can be due to the sensor. let's see

[Rakesh_More21]

Yes mera bhi nahi issue he..kya kru ? Kisiko solutions maloom hai please reply