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samsung galaxy A34 heating issues

(Topic created on: 04-20-2024 04:33 PM)
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Flash_Harry
Beginner Level 4
Options
Galaxy A
Samsung Galaxy A34 overheats a lot, even with normal use. It gets very hot, especially near the camera area. This causes apps to slow down, drains battery faster, and is unsafe to hold when so hot. Samsung should update the software and improve thermal management to fix the overheating issues on the A34.

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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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SataruGojoo
Active Level 8
Galaxy A
Mine A34 is overheating too. It heats up while Normal usage.

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27 Comments
knk04
Active Level 4
Galaxy A
Samsung a34 processor is good but have bad thermal management.. due to which whatever heat is produced is first accumulated inside and then when heat is unbearable some heat comes out.. so if you phone is heating too much.. you should reset your phone.. as soon as possible.. to make it fresh as before..it may also because of one ui 6 update I am also facing similar problems.. before one ui 6 update.. their was not even a pinch of heating issue.. but after updating it seems like phone having Exynos processor
rotto
Beginner Level 2
Galaxy A
Heating issue since few days
devanshudo
Active Level 6
Galaxy A
Agreed, it heats up soo much that it's uncomfortable to even hold the Phone, there has been no update to fix this issue whatsoever and neither Samsung has acknowledged the issue.
SRK1920
Active Level 1
Galaxy A
yes this is absolutely correct A34 gets heats up very quickly and it becomes difficult to hold. what can I say about the battery backup it has become very bad. In one ui 5.1 I was getting around 8-9 hrs of sot in normal usage but now it's 5-6 hrs. Samsung need to fix this .
Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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Anand_Avn
Active Level 9
Galaxy A
🙋
Same with me🫡
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Galaxy A
same with me too
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device slow-down issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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