Original topic:

Galaxy A35 5g Hotspot not working even software reset in service center.

(Topic created on: a month ago)
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shubham7005
Beginner Level 2
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Galaxy A
If my Hotspot connect with others it shows "no internet connection " On other devices . If anyone phase this problem 
5 Comments
iamkkronly
Active Level 6
Galaxy A
If your Samsung Galaxy A35 5G hotspot is turning on but connected devices show "No Internet Connection," try these solutions:

1. Check Mobile Data Connection Ensure your phone has an active internet connection via mobile data. Try browsing the internet on your phone. If it's not working, the issue is with your mobile network, not the hotspot. 2. Turn Hotspot Off & On Go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot. Toggle it OFF, wait a few seconds, then turn it ON again. 3. Reset APN (Access Point Name) Go to Settings > Connections > Mobile Networks > Access Point Names. Tap the three dots (top-right corner) and choose Reset to Default. Restart your phone and test the hotspot again. 4. Change Hotspot Settings Go to Settings > Mobile Hotspot and Tethering > Mobile Hotspot. Tap on Configure and change: Band: Set to 2.4GHz (if it's on 5GHz, some devices may not support it). Security: Use WPA2-Personal instead of WPA3. 5. Check Data Saver & Limit Settings Go to Settings > Connections > Data Usage and ensure there are no data limits preventing tethering. Turn off Data Saver Mode if it's enabled. 6. Check with Your Carrier Some carriers block hotspot usage on certain data plans. Contact your carrier to confirm if your plan allows mobile hotspot usage. 7. Reset Network Settings (If Nothing Works) Settings > General Management > Reset > Reset Network Settings. This will reset WiFi, mobile data, and Bluetooth settings but won’t delete personal data.

After resetting, restart your phone and test the hotspot again.
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iamkkronly
Active Level 6
Galaxy A
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

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