Original topic:

Front camera showing pink spot

(Topic created on: 08-17-2020 09:46 PM)
1801 Views
manojochaney98
Active Level 1
Options
Galaxy A
I have a Samsung Galaxy A30s phone in which when I open front camera it shows a big pink spot.
I have updated the phone to tha latest update available. Attaching the screenshots for the camera fault below

image


image


Pls help me identify what the problem is
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18 Comments
JayShingala
Active Level 4
Galaxy A
i think front camera lens issue 🤔
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Galaxy A
ohh 😲
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Vicky_A52
Expert Level 5
Galaxy A
may be a chance brother
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Ehsank
Expert Level 5
Galaxy A
u need immediate action bro
go to service centre
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Arman-INS
Active Level 10
Galaxy A
i also have A30s but my camera is running good
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Arman-INS
Active Level 10
Galaxy A
Do factory reset
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Anonymous
Not applicable
Galaxy A
😱
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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tmerelle
Beginner Level 2
Galaxy A

I face exactly the same issue as you on my s20.

Clearing camera.applicationdata did not help.

 

How did you solve the issue ?

 

Thomas

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