Original topic:

Fingerprint sensor

(Topic created on: 10-19-2021 04:41 PM)
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vickynvicks
Active Level 1
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Galaxy A
Fingerprint sensor in samsung A70 is very poor. It doesn't  sense even I try to scan my fingerprint again and again. The sensor used in my A70 device scans only on certain positions. It doesn't  work if I have to scan the left hand fingerprint. I SCAN Right hand fingerprint with too much efforts and when I have to unlock the device the fingerprint sensor would not work if my hands are completly dry. I have to make my hands a little sweaty. This device has very poor sensing of fingerprint. Improve senstivity of fingerprint in further updates . I NEVER SUGGEST ANYONE TO BUY SAMSUNG SAMRTPHONE.
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4 Comments
Sand25
Active Level 5
Galaxy A
Bro I am using A70 for more than 2 years, fingerprint working properly..try following this method https://youtu.be/r9v3H1dOyQc
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souravKhan
Expert Level 5
Galaxy A
Do the following.....

1. Settings > Display > Turn on Touch Sensitivity

2. Settings > Biometrics and Security > More biometric settings > Turn off Transition Effect

3. Settings > Apps > 3 dots at top right corner > Special Access > Optimise Battery Usage > Search "com.samsung.biometrics" > Turn off

After doing this check whether you can notice any difference or not.clipboard_image_1634652534117_1634652534117.jpgclipboard_image_1634652534350_1634652534350.jpgclipboard_image_1634652533886_1634652533886.jpg
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vickynvicks
Active Level 1
Galaxy A
I am also using from 2 years and I know what can I do with this. I had tried a lot of times to solve this problem but it remains same.
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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