Original topic:

Feedback on Persistent Issues with Samsung Apps

(Topic created on: Wednesday)
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aksbytedev
Active Level 1
Options
Galaxy A
Dear Samsung Team,

Please stop the recurring popup asking for internet and location access every time I open a tab or search for something. It is very frustrating, and if this issue continues, I will be forced to uninstall and not reinstall the app again.

Additionally, I am still facing the “Camera Failed” issue. I have already reported this earlier and tried all the solutions you suggested, but none of them worked. My device software and apps are already up to date.

I kindly request you to provide a permane

image


nt solution to these problems.
4 Comments
sumitdala
Expert Level 1
Galaxy A
Is this beta browser cause I don't get such pop ups?
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aksbytedev
Active Level 1
Galaxy A
No it's not beta version i did not allow location permission that's why asking for each time
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sumitdala
Expert Level 1
Galaxy A
Brother, you're talking about location permission, I haven't even assigned a single permission except notifications. But mine is working fine.
I think you've given permissions to a specific website, but not given the same permission to the browser.
Go to browser settings > sites and downloads > site permissions > toggles for location permission (turn it off)
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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