Original topic:

Feedback about My Galaxy A51

(Topic created on: 05-20-2021 08:06 PM)
588 Views
SreyanSarkar
Active Level 6
Options
Galaxy A
After one month use of this mobile, this is my 3rd review and feedback to the Samsung Mobile India.  
1.. Bluetooth is not so much good to connect or transferring files of this mobile. I have faced also facing issue each and every time when I want to transfer files through it's Bluetooth to my HP laptop. First of all not so much easily connect to the laptop when it's connected the files doesn't transfer easily. Most of the it failed and hanged up after tranfer some. Just stucked up in between the transfer. From the first day I have faced this issue. 
I didn't faced this type os issue with my onther mobile when i was use Bluetooth to my laptop. 
I'm giving the screenshots of this with the time difference you can see the file just stucked in 17% from 15 minutes. See the time difference in between this screenshots, same the tranfer has been still stucked up in 17%

2.. The mic issue.. I am also facing a issue with its mic. When i speak through mic on speaker mode, and if it's closer to my mouth the other side person can listen properly with whom I am talking too.. but if I place the phone just a little bit far like minimum distance of one hand, it's mic doesn't catch my sound or word properly. The listener can't able to listen my voice properly and correctly. 

I would request to the Samsung that please fixed this issues as soon as possible with your new updates. 

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7 Comments
DarkClawX
Expert Level 2
Galaxy A
This wifi, is it single band wifi, of 2.4Ghz?? Is it connected to a router or other mobile's hotspot?
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SreyanSarkar
Active Level 6
Galaxy A
Dual band. Through router. Not hostpot. I also seen if the wifi is off no ither device connected neither wifi or hostspot. This same issue I have faced. But as i mentioned on my details that i didn't face this issue with my other mobile also.
The mic issue also very irritating.
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DarkClawX
Expert Level 2
Galaxy A
Do onething, disconnect the wifi from both your mobile amd laptop and then try once.
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SreyanSarkar
Active Level 6
Galaxy A
Wifi always off with my laptop. I use lan connection when it needed. Wifi only use for the mobile. You can see on this pic. 20210520_203614_57834.jpg
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ONKAR2113
Active Level 4
Galaxy A
are you updated in your mobile
cruelty i thik updated issue to you because updated not properly installed
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SreyanSarkar
Active Level 6
Galaxy A
All patches has been updated and installed after buying the phone. If there was any updating pending or issue then system will say automatically. Not only this. I always check the all updates and all.. time to time..
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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