Facing frequent issue with network

[StormShadow]

This is to inform you that I am using Galaxy A55 device and I am using frequent issue with network. While using internet, sometimes it get complete stuck. To resolve this, I have to go to Settings-> Connections -> Sim Manager and then I need to turn off and on the Sim.

@Samsung can you please check and fix the issue completely? No updates till now has fixed the issue.

[sudhakar35gm]

Change the sim and see.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[StormShadow]

My device is already updated. Still I face such issues in my phone