Original topic:

Data recovery

(Topic created on: 04-01-2025 06:49 PM)
126 Views
Venkata1234
Active Level 6
Options
Galaxy A
How can I recover data from my dead phone A53 ,to A56??

Samsung service center said that mother board needs to be changed.If I change mother board I will loose data.But I need data.
2 Comments
yatran
Active Level 3
Galaxy A
If u are in cloud backup then ur some data recover in other phone or u save ur data on laptop,nas or pc as backup then it safe otherwise no chance maybe most probably they lose forever. If ur whatsapp and photos has backup in gdrive then it recover in new phone when setup ur 📱.
And tip that service centre may be stole some part from ur dead phone so it really check ur phone from other if they do some tweaking a part then they will tell most probably 🙏
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your recent query, we want to inform you that, unfortunately, there is currently no option for data recovery from your dead phone. You've already connected with our service team, who have provided guidance after inspecting your device.

We recommend that you coordinate with the service team for any further assistance regarding this matter. They are in the best position to help you moving forward.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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