Airtel 5G not working on Samsung Galaxy A33 5G (but works in another phone)

[Maran22]

I recently ported from Jio to Airtel. After 5 days, the port was successful 

calls, SMS, and 4G data all work fine. But I can’t get Airtel 5G on my Samsung Galaxy A33 5G. 

Details: My plan is ₹349 (1.5 GB/day) which shows “5G Unlimited Data” in the Airtel Thanks app. 

The Airtel app also shows ✅ 5G handset and ✅ 5G software. I live in a confirmed Airtel 5G coverage area.

 If I put my Airtel SIM into a Vivo phone, 5G works immediately. On my A33, in Service Mode (*#0011#), it always shows EN-DC: Inactive (so it stays on LTE). 

What I’ve already tried: 

Updated to the latest Samsung software Reset network settings Rebooted multiple times Tried indoors/outdoors in 5G areas Airtel SIM is definitely fine since it works in another 5G phone

 So basically: SIM ✅ Plan ✅ Area ✅ Phone model is 5G capable ✅ But A33 still won’t latch onto Airtel 5G ❌ 

I also can’t get into recovery mode with the usual Volume Up + Power combo to wipe cache partition. 

At this point it looks like a Samsung carrier configuration issue. 

Has anyone else with a Galaxy A33 5G on Airtel faced this? Any fix apart from going to a Samsung service center and asking them to reflash carrier settings?

[Abhay26003]

Shi kha

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Wodehouse · Accepted solution]

Since you have tried logical steps and are clueless I feel if you can delete APN settings Airtel will install new settings which may help you to latch on to Airtel 5G. Option 1 - Visit Airtel gallery. Ask them to send fresh configuration settings. Option 2 - Reset your phone to factory setting.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊

[HyperXFury]

Thank you for providing a more detailed and logical explanation rather than that goodthings brat who just pops everywhere and demands accept solution nonsense. If only people could be of more help... Your solution is good.

[Wodehouse]

Thank you. If you see accept solution option please accept as solution. Thank you !

[goodthings]

You're welcome to here.

[Pururathi]

Go to settings
Search for Reset
Find network reset

Click on Reset to network.
Before Reset noted own your wi fi password
Then only Reset.

Now restart your mobile and check for network .

[NSM01125910025101101]

Airtel Didn't Provide 5G Service in India

If you want 5G Service Then Port To Jio True5G Service won't get any issue while using internet & Calling Services in India

[HyperXFury]

Huh? Gone insane.....