Original topic:

Camera bugs - A52s one UI 6

(Topic created on: 01-06-2024 03:14 PM)
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VA4
Active Level 6
Options
Galaxy A
Dear Samsung,
Fix camera which is giving inconsistent results after One UI 6 update. If we click multiple photos at same time, every photo has different exposure levels, different sharpness, contrast, brightness etc. 
Portrait mode is totally buggy. Edge detection has become stupid. 
In video camera frequently lags & do focus hunting. 
Everything is like hit or miss. It sometimes getting excellent results and sometimes so below average. It was not giving really good results before one ui 6, so it's software/ algorithm problem. 
Fix it urgently.

Also fix new font. It only applies in home & settings app. Rest everywhere it shows android default roboto font in every app. Even Samsung apps don't use new font 😂
3 Comments
MrAKS
Active Level 9
Galaxy A
Clear Camera Data And Cache..
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VA4
Active Level 6
Galaxy A
I reset after ui 6 update. So it's like fresh and new phone.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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