Original topic:

more A52s bugs

(Topic created on: 06-13-2024 07:43 AM)
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VA4
Active Level 7
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Galaxy A
More bugs found after may '24 update. Network reception has become poor for both calls and data. 5g data is now not stable & fluctuate between 5g & 4g.
Camera in all modes, can't focus quickly or not focusing at all. I have to tap to focus for every single time. In video it keeps hunting for focus continuously. Very slow in focusing. So If I want to capture something quickly, I can't. 

6 Comments
Galaxy A
For Network Fluctuations Call Telecom Operator

Any Other Problem Send Feedback To Samsung customer support
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VA4
Active Level 7
Galaxy A
It was good before update so problem is with update package, not telecom operator.
Samsung customer support is useless, I have no hopes from them.
Galaxy A
Go ahead
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ganeshropiya
Active Level 6
Galaxy A
Even in Galaxy A52 4g, the camera focus is very slow while recording video. While zooming out, the focus becomes blurry.
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Galaxy A
Same problem here 🥺 😕 😪 😒
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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