After update on patch June 1, 2020, my samsung A50 cannot do charging with the original samsung usb cable. But it can charge with the cable I often use (It's not original samsung cable, it's third-party type C cable). Anybody got the same problem? FYI, my phone is Indonesian market. Before updating to patch June 1, 2020, it's still working properly.
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support