Original topic:

Doesn't show charging untill the phone is restarted.

(Topic created on: 04-20-2024 03:44 PM)
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Members_60r614a
Beginner Level 2
Options
Galaxy A

I purchased a Samsung A05s 4G device, recently and I've come to notice that sometimes it does not start to charge even though it is plugged into the charger. Even if the charger is unplugged and plugged again, it doesn't charge. but if the charger is tested with another device at the same time, it works without a fault.


To get my device (A05s) charging again, I have to restart the device. after restart, the phone charges normally.

This doesn't always happen but I think this issue is related to the "Protect Battery" option which avoids charging over 85%. 

3 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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Raaian
Beginner Level 2
Galaxy A
Why doesn’t my samsung A05s has show charging information option??
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dystome
Beginner Level 2
Galaxy A

I have this same fault, also with an A05s, also with Protect Battery enabled.

@cs_member10 I don't think you can really call that 'resolved'. Restarting your phone every day isn't an awful workaround but it would be better if the bug was actually fixed.

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