Original topic:

Blur video call background

(Topic created on: 06-26-2024 01:11 PM)
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Thinleyydjehr8
Active Level 6
Options
Galaxy A
After the recent update, I m no longer able to deactivate the blur background during the messenger video call so can anyone tell me how to fix this issue?.
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3 Comments
Luck-è
Active Level 7
Galaxy A
Just croll down you notification panel to down there you can see options for that they shifted that toggle to notification panel
bitjesh
Beginner Level 3
Galaxy A
hi
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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