Bluetooth problem

[Pururathi]

Now a days I am facing Bluetooth connection problem with my galaxy A55 

I am using Bluetooth for hearing music via sound amplifier unit. Mobile and amplifier diststanc is approximately 1.2 mtr.

When I goes about 2 mte 

Single break and sound from speaker cut and deley 

Hot to resolve this problem

I have already clean catch and reset Bluetooth app.

[Bavo16]

Same here I also facing this issue

[rajnandni]

Connection problem Bluetooth

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Reset App Preferences: Settings > Apps > Tap on More option or on three dots at the top right corner of the screen > Reset App Preferences.

2. Try and connect your device with another device:

3. If the issue is still not resolved, update software:
Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

4. If the issue is still not resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support