Original topic:

Battery issue

(Topic created on: 04-19-2024 08:40 AM)
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Shafiiq
Beginner Level 2
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Galaxy A
Hey members, i want some help i recently bought a galaxy A31 which comes with 5000 Mah battery but unfortunately it drains too fast , how can i increase my usage??
I will be glad if i find some thing to help
2 Comments
Busydude
Active Level 3
Galaxy A
A31 is very old. Old phone tend to have shorter battery life. The A31 was launched in 2020.
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Samsung_specialist
Community Manager
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Galaxy A

Kindly try below steps :

- Perform Battery Optimization:
To enhance your device's battery performance, follow these steps:
1. Go to Settings > Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

- Disable Wi-Fi, GPS, Bluetooth, and other unused features when not in use. To do this, swipe down the notification panel on the home screen and toggle off Wi-Fi, GPS, Bluetooth, and other connectivity options.

- Check for Network Fluctuation:
Ensure that your device isn't experiencing frequent mobile network fluctuations or low network signals in your area. These conditions can significantly drain the battery. We recommend avoiding usage in areas with poor network coverage.

- Set your device's display brightness to auto mode if available. Additionally, adjust the screen timeout settings by navigating to Settings > Display > Screen timeout and selecting the minimum screen timeout option.

- Check for any apps or interfaces that are consuming excessive battery power using the device care feature. Update these apps or refrain from using them if possible.

- Close all background running apps when not in use to conserve battery life.

- Ensure that your device is running on the latest software version. If an update is available, install it to address any potential software-related issues.

- Reset Your Device.

If the problem persists after trying these steps, we recommend visiting a service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/ 

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