Battery fast draining problem in samsung a15 phone

[Anuragbyahut]

I have samsung a15 phone my battery is fast draining problem please slove my problem 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Members_M5WemE9]

How long will the battery last using social media if the internet is on on the Samsung A15? 

[goodthings]

Your's most welcome to here.

[Anuragbyahut]

Customer care number send me

[Wodehouse]

*Basic Troubleshooting*

1. *Check Battery Health*: Go to _Settings_ > _Battery and device care_ > _Battery health_. If your battery health is below 80%, it might be causing the drain.
2. *Disable Power-Hungry Features*: Turn off features like Bluetooth, GPS, and Wi-Fi when not in use.
3. *Adjust Screen Brightness*: Lower your screen brightness or enable Auto-brightness.
4. *Turn Off Always-On Display*: Go to _Settings_ > _Lock screen_ > _Always-on display_ and toggle it off.
5. *Close Unused Apps*: Regularly close apps you're not using to prevent them from running in the background.

*Advanced Troubleshooting*

1. *Boot in Safe Mode*: Restart your device in Safe Mode to isolate if a third-party app is causing the issue.
2. *Reset App Preferences*: Go to _Settings_ > _Apps_ > _Three-Vertical Dots_ > _Reset app preferences_.
3. *Disable Adaptive Battery*: Go to _Settings_ > _Battery and device care_ > _Battery_ > _Adaptive battery_ and toggle it off.
4. *Check for Software Updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.

*Additional Tips*

1. *Use a Battery Saver App*: Consider using a battery saver app like Samsung's built-in "Device care" or third-party apps like Greenify or Du Battery Saver.
2. *Avoid Overcharging*: Try to keep your battery level between 20% and 80% if possible.
3. *Clean Your Device*: Regularly clean your device's charging port and ensure it's free from dust and debris.

By following these steps, you should be able to identify and resolve the battery drain issue on your Samsung A15.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support