Original topic:

Battery fast draining and Mobile heating after last update

(Topic created on: 06-23-2024 04:48 PM)
521 Views
KarimYKhalaf
Active Level 1
Options
Galaxy A

I bought my A54 last November and I haven't updated it since as it was working great. Fast, long battery life and fast charge. I didn't need anything more. However, yesterday I noticed that the notification about "latest update" had disappeared. I found out when I checked latest update and noticed the mobile has updated and I don't know when or how. Anyways, my problem now is that the battery is drained super fast and the mobile started to heat up even when in my pocket. And this never happened before and I haven't changed anything. I have 24 apps in deep sleep, 6 in sleep. I don't play games or watch movies on my mobile. Notifications off, battery saver and battery protect on. Low screen brightness, never left apps open in the background. Literally, same behaviour. The only change is the update.

Please Samsung team don't ruin the great device you made, by allowing such unnecessary update. Please fix this problem ASAP because it is all your fault.

8 Comments
Bruce-Wayne
Active Level 4
Galaxy A
It's normal after an update. It will be fixed automatically in 1-2 days. Because samsung Ai needs to understand your usage pattern.

24 apps in deep sleep? Why man. Just uninstall the apps you don't use it will free up storage and also improve battery life.

Let me know if you need help.
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Umangmathur
Expert Level 5
Galaxy A
Kindly complain to samsung support 🙏
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Umangmathur
Expert Level 5
Galaxy A
Try factory resetting also
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
mvmvvj
Beginner Level 2
Galaxy A
My phn also have heating issue
A54 5g
Give me a solution
I don't play games or any other
heavy uses in my phn
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Ajay_das
Expert Level 1
Galaxy A
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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Sameer
Active Level 8
Galaxy A
Watch this video specifically created to enhance battery life of Samsung phones ...


https://youtu.be/DXM7pdW5a-w?si=4ViI0DhjN4qmVjWG


Wait for 2 or 3 weeks post the making these changes in the video ...for the phone to study the usage patterns and enhance battery life ..


Do Subscribe to this video and click the Bell 🔔 for all exclusive videos 


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