Original topic:

Battery drain issue πŸ”‹

(Topic created on: Sunday)
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raajjjj
Beginner Level 2
Options
Galaxy A
Samsung A35 Battery Life Issue – Seeking Your Feedback!

Hello everyone,
I've been experiencing some battery life issues with my Samsung Galaxy A35 for a while now. It feels like the battery drains much faster than it should with typical usage. Even after a full charge, it significantly drops within a few hours.
If any of you are using a Samsung A35, could you please share how your phone's battery life is holding up?
 * Are you facing a similar problem?
 * What's your typical battery life like? (For example, how long does it last with a full charge?)
 * Have you found any solutions to this issue? (Such as changing settings, uninstalling apps, etc.)
Your feedback would be incredibly helpful for me to understand this issue better and, if needed, contact Samsung support.



Thank you. 
Have a great year ahead.
13 Comments
armlinker4639
Active Level 6
Galaxy A
Here is my battery stats

1. Todays SOT.
The screen off time includes 5% Hotspot drain + 5% idle drain.

2. SOT since last charge.1751193734243.jpg1751193742730.jpg
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Pseudonymous
Active Level 4
Galaxy A
How many hours you would get battery backup in a35

Because in mine case in full charge i would get backup of 3 to 3.30 hrs
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armlinker4639
Active Level 6
Galaxy A
It actually depends on how you use and which apps you use. I've mostly set restrictions on app i use the least and also disabled their notifications. 1751213610994.jpg1751213611021.jpg
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
β€’ Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
β€’ Remember google password before resetting the device because it is required during initial setup.
β€’ If you do not remember it, then reset, (Forgot password) your google account.
β€’ For this:
β€’ Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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